Shipping policy

We make best efforts to ship your promotional goods to your desired destination in the most economical way possible given your specified date and production limitations. We guarantee that your items will leave the factory on or before the ship date specified on the Order Confirmation.

• We cannot be held responsible for goods lost or delayed by common carrier, international or Australian Customs
  departments or by 'acts of God'.
• Insurance is available at a certain rate of value of order. If insurance is waived, shipment is at the receiver’s
  risk, otherwise we can book on your own courier account.

All orders will be shipped using our account and billed with your order at published rates for that carrier. If you prefer to use your own account, we can accommodate you. Please provide us with the carrier name and your account number.